For nine years at Coats, I've worked at the intersection of technology and business — building digital tools, deploying enterprise software across global markets, and turning fragmented data into decisions teams can act on. That work has ranged from cross-platform apps and Power BI analytics models to CRM configuration and SaaS implementations spanning Bangladesh and international markets including Ukraine, Tunisia, and Pakistan.
My foundation is Industrial & Production Engineering (B.Sc., SUST) deepened by a Master's in Advanced Engineering Management (BUET) — which means I approach digital problems with an engineer's rigour and a strategist's lens. I don't just implement technology; I understand the operational reality it has to fit into.
Earlier, as an Implementation Consultant at Coats Digital, I delivered enterprise software deployments across five countries — work that built deep expertise in change management, stakeholder engagement, and digital adoption.
What drives me is the moment a tool clicks for a team — when a sales rep pulls up product data offline in the field, or when a dashboard surfaces an insight that changes a conversation with a client. That's the outcome I design toward.
Right now, I'm deepening my work in Generative AI and intelligent workflow design — exploring how AI can reach the same outcomes I've spent years delivering through traditional digital tools, with less manual effort and at greater scale.
